Concentrix Boosts Employment and Investment in Guatemala in 2026

Concentrix announced a significant expansion of its operations in Guatemala, confirming the creation of 500 new jobs during the first half of 2026, reinforcing the country’s position as a strategic hub for global business services.

Concentrix Expands Operations and Job Creation in Guatemala

Concentrix, a global leader in customer experience services and technology solutions, revealed plans to generate 500 new positions as part of its continued growth in Guatemala.

This expansion is driven by the company’s ongoing investment in innovation, new client onboarding, and business process outsourcing (BPO) projects serving export-oriented sectors across the region.

Commitment to Sustainable Economic Growth

Francisco Robert, Vice President of Operations for Concentrix in Guatemala and Nicaragua, emphasized the company’s long-term commitment to the country’s economic development.

“At Concentrix, we are firmly committed to Guatemala’s sustainable economic growth. By creating quality jobs and attracting new export-driven business, supported by new clients and BPO projects, we not only strengthen our global market position but also contribute to the comprehensive development of the communities where we operate,” Robert stated.

He also highlighted the company’s goal of positioning Guatemala as a key destination for foreign investment and long-term regional growth.

New Job Opportunities for Bilingual Talent

The new roles will become available starting in January 2026 and will target bilingual professionals (Spanish–English). Positions will be offered in both on-site and hybrid formats, allowing the company to attract diverse talent across multiple disciplines aligned with export-sector client needs.

Key profiles include professionals in:

• Accounting
• Finance
• Customer service

These areas are considered essential for scaling operations and delivering high-value services to global clients.

A Modern Workplace at Park Avenue

New employees will join a state-of-the-art workspace located in the Park Avenue development, which spans more than 3,200 square meters and officially opened in January 2026. The facility was designed with advanced technology and premium amenities to foster innovation, collaboration, and professional development.

From this location, Concentrix will continue delivering high-quality customer experience solutions for some of the world’s leading brands.

Strengthening Guatemala’s BPO and Export Services Sector

Concentrix operates within Guatemala’s export services and BPO sector, which, according to the Guatemalan Exporters Association (Agexport), currently employs over 50,000 people nationwide. Within this context, the company reaffirmed its goal of becoming an employer of choice by offering a dynamic work environment, continuous professional development, and access to a global career path.

Individuals interested in learning more about Concentrix and these new employment opportunities can visit their official website.