Banco Industrial Presents Key Progress in Sustainability and Launches Its Renewed 2025–2028 Plan
Banco Industrial highlights key progress in its sustainability efforts and strengthens its Plan Estratégico Sostenible 2025–2028, advancing financial inclusion, digital innovation, and environmental responsibility in Guatemala.
Banco Industrial reaffirmed its long-term vision for responsible development in Guatemala and the region with the rollout of its updated Plan Estratégico Sostenible 2025–2028. This renewed strategy consolidates a comprehensive model built on three interconnected pillars, social, natural, and corporate capital, aimed at accelerating impact and responding to the material priorities of its stakeholders.
Strengthening a Responsible and Sustainable Vision
During the presentation of the 2024 Sustainability Report: “Creciendo con Propósito”, special guests and bank representatives gathered to review progress, achievements, and lessons learned from the ongoing implementation of the sustainability strategy.
The bank highlighted key advances in areas such as financial inclusion, digital innovation, expansion of service channels, and the strengthening of the MiPyME sector. Initiatives like the digital platform Zigi, the Banco Industrial banking agents, and financial education programs were presented as concrete examples of how sustainability is embedded across the institution.
“Sustainability is not an isolated goal but a principle integrated into our strategy,” said Andrés Mayén, ESG Manager. “Our Sustainability Policy reflects how we generate shared value by driving economic prosperity, strengthening the social fabric, and using natural resources responsibly.”
Three Pillars of the 2025–2028 Sustainable Strategy
Social Capital
The updated plan prioritizes the well-being of people and communities through initiatives in health and financial education, digital ecosystem development, community engagement, customer-centric service, and talent attraction and training.
Natural Capital
Banco Industrial continues to integrate environmental responsibility into its operations and financial decisions. This includes managing environmental, social, and climate risks; promoting sustainable investments; and improving efficiency in the use of natural resources.
Corporate Capital
The bank strengthens ethical and responsible governance by reinforcing financial and non-financial risk management, enhancing cybersecurity, and promoting responsible procurement practices. These efforts contribute to transparency, trust, and institutional solidity.
Innovation and Digital Transformation as Core Drivers
The event underscored the role of digital transformation in building a more modern and accessible banking system. Platforms like Zigi, the expansion of service points through Agentes Bancarios Bi, and programs that support MiPyMEs exemplify the bank’s commitment to innovation aligned with sustainability.
Through its Sustainability Policy and the Plan Estratégico Sostenible 2025–2028, Banco Industrial reinforces its position as a financial institution dedicated to economic progress, social well-being, and environmental stewardship, advancing together, always forward.
